Curriculum Vitæ
Nikolay A. ANISIMOV
| Genesys Telecommunication Labs., Inc. |
| 1255 Treat Blvd., 10th Floor |
| Walnut Creek |
| CA 94596 |
| Phone: (925) 550 9730 |
| E-Mail: anisimov@fiztech-usa.net |
|---|
Personal information
Place of Birth: Blagoveshensk, Russia
Nationality/Citizenship: Russian
Marital Status: Married (two sons);
Languages: English, Russian (native);
U.S. Immigration status: U.S. Permanent resident (Green Card)
Titles, Scientific Degrees and Education
- April 1995
Doctor of Applied Sciences (second doctoral degree), Computer Sciences
Russian Academy of Sciences, Russia
Dissertation: Compositional Methods for Communication Protocol Design based on Petri Nets (in Russian)
- 1990, Senior Research Fellow in Computer Sciences
from the Supreme Attestation Committee, Moscow, Russia
- September 1983 to March 1986
Ph.D. Computer Science
Moscow Institute of Physics and Technology ,
School of Control and Applied Mathematics, Russia
Dissertation: Design of Computer Network Software based on the Petri Net Theory,
Chair, Prof. Victor Perchuk
- September 1974 to June 1980
M.Sc. Computer Science
Moscow Institute of Physics and Technology ,
School of Radio Engineering and Cybernetics, Russia
Master thesis: Design and Implementation of Transport Level of Computer Networks,
Chair,
Prof. Victor Perchuk.
Grants and Awards
1997-1998, Grant V97-0652 From
The Eurasia Foundation (Leader of the project).
- 1996-1998, Grant 96-01-00177 from
Russian Basic Research Fund (Principal Investigator).
- 1996-1997, Grant SA.12-5-02 (CN.NIG. 960067) 454/JPN/098 from NATO
(networking infrastructure grant for collaborative research with University of Newcastle Upon Tyne, UK), (Principal Investigator of the Russian side.)
- 1996, Grant 638053.P466 from
Royal Society, United Kingdom for research in University of Newcastle upon Tyne
- 1994, Grant 638053.P357 from
Royal Society, United Kingdom for research in University of Newcastle upon Tyne
- 1993-1995, Grant 93-013-17372 from
Russian Basic Research Fund (Principal Investigator).
- 1991, The Young Scientist Award from the Russian Parallel Computer Association
- 1990, The Young Scientist Award from the Far East Branch of the Russian Academy of Scences
- 1981, Bronze medal from General Committee of the USSR Exhibition of Economic Achievements
Association Membership
- Alcatel-Lucent Technical Academy (ALTA), Distinguished Member, 2005.
- IEEE Communication Society, since 1999.
- IEEE Computer Society, since 1997.
- Institute of Electrical and Electronic Engineers (IEEE), since 1997.
-
Special Interest Group on Petri Nets and Related Systems Models
(FG 0.0.1),
Gesellschaft fur Informatik, Germany, since 1997.
- Scientific Council of Institute for Automation and Control Processes,
Far East Branch of
the Russian Academy of Sciences, 1991-1997.
- Working Group on Specification, Verification and Testing of Network Protocols,
the Scentific Council on the Inegrated Problem "Cybernetics" of the USSR Academy of Sciences, 1984-1990.
- Council of Young Scientists of
Far East Branch of the USSR Academy of Sciences, 1980-1988.
Thesis's
Selected Publications
(The following is the list of selected recent papers, the
complete list includes over 100 publications )
-
Nikolay Korolev, Herbert Ristock, Nikolay Anisimov.
Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact
Center Environment.
In Proceedings of the SpringSim '08, Business and Industry Symposium (BIS'08),
April 14 -17, 2008, Ottawa, Canada, pp. 249-255, ISBN: 1-56555-319-5
-
Anisimov N., Galvin B., Ristock H.
XML-Based Multimodal Interaction Framework for Contact Center Applications.
In Proceedeings of
the 16th International World Wide Web Conference
( WWW 2007),
Banff, Alberta, Canada, May 8-12, 2007, pp. 1349-1350.
ACM Press, ISBN: 978-1-59593-654-7
[
pdf, html on Conference site ]
-
Anisimov N., Galvin B., Ristock H.
XML based Framework for Contact Center Applications.
In: Filipe J. et al (Eds). Proceedeings of 3rd International Conference on Web Information Systems and Technologies
(WEBIST 2007),
Barcelona, Spain, 3-6 March, 2007. Vol. 1, pp.443-450. ISBN: 978-972-8865-77-1.
-
Anisimov N. et al.
Third-party Call Control in H.323 Networks – A Case Study.
Lecture Notes in Computer Science, Vol.2094, Springer Verlag, 2001, pp.559-569.
-
Anisimov N.A., Golenkov E.A., Kharitonov D.P.
Compositional Petri Net Approach to the Development
of Concurrent and Distributed Systems,
Programming and Computer Software.
2001, Vol.27, No.6, pp.309-319.
ISSN: 0361-7688.
-
A.Miloslavsky, V.Antonov, L.Yegoshin, S.Shkrabov, J.Boyle,
G.Pogosyants, N.Anisimov.
Third-party Call Control in VoIP Networks for Call Center Applications.
Proceedings of
IEEE Intelligent Network Workshop 2001 (IN'2001),
May 6-9, 2001, Boston, MA, USA, pp.161-167. ISBN 0-7803-7047-3.
- Anisimov N.A, Kovalenko A.A., Postupalski P.A., Vuong S.T.
Application of Compositional Petri Nets and PN3-Tool to the Specification of
Distributed Multimedia Objects. In: Advances
in Distributed Multimedia Systems. Eds. S.K.Chang et al., 1999, World Scientific (Singapore),
pp.99-116.
- Anisimov N.A, Kishinski K.P., Miloslavski A.
Formal Model, Language and Tool for Design Agent's Scenarios in all Canter Systems.
In: Proceedings of the 32nd Hawaii International Conference on System Sciences (HICSS-99),
(Hawaii, USA, January 4-8, 1999). IEEE Computer Press.
- Anisimov N.A, Miloslavski A., Pogosyants G.
Feature Interaction Problem in Computer Telephony Integration Systems.
In: Feature Interactions in Telecommunications and Software systems V, K.Kimbler, L.G.Bouma (Eds),
IOS Press, 1998, pp.73-77, ISBN 90 5199 431 1
- Anisimov N.A., Kovalenko A.A., Tarasov G.V., Inzartsev A.V., Sherbatyuk A. Ph.
A Graphical Environment for AUV Mission Programming and Verification.
In: Proceedings of the 10th International Symposium on Unmanned
Untethered Submersible Technology, pp. 394-405, (New Hampshire, USA, September 7-10, 1997)
- Anisimov N.A., Koutny M.
On Compositionality and Petri Nets in Protocol Engineering.
In: Protocol Specification, Testing and Verification, XV.
Chapman & Hall, pp.71-86, 1996.
Extended and revised version of the paper has been published as
Technical Report No.575,
Department of Computing Science, University of Newcastle upon Tyne, UK (February, 1997).
- Anisimov N.A., Kovalenko A.A.,
Towards Petri Net Calculi based on Synchronization via Places.
In: Proceedings of the First IEEE Aizu International Symposium on
Parallel Algorithms / Architecture Synthesis (pAs'95), pp.264-270, IEEE Computer Society Press
(Aizu-Wakamatsu, Japan, March 15-17, 1995).
- Semenov, A., Yakovlev A. and Anisimov, N.A.
Specification and Verification of a Self-Timed Token Ring Protocol.
Technical Report No.516, 1995,
Dept. of Computing Science, University of Newcastle upon Tyne, UK.
- Anisimov N.A., Kovalenko A.A., Postupalsky P.A.
PN3-Editor: Compositional Petri Net Editor for Protocol Specification.
In: Proc. of the 3rd IEEE International Workshop on Modeling, Analysis, and Simulation of Computer and Telecommunication Systems (MASCOTS'95), pp.325-328,
IEEE Computer Society Press (Durham, NC, January 18--20, 1995)
- Anisimov N.A., Kovalenko A.A., Postupalsky P.A. Compositional Petri Net Environment.
In: Proceedings of the 1994 IEEE Symposium on Emerging Technologies & Factory Automation (SEIKEN Symposium) –
Novel Disciplines for the Next Century (ETFA'94),
pp.420-427 (Tokyo, November 6 - 10, 1994)
- Anisimov N.A. A Disabling of Event Structures.
In: Lecture Notes in Computer Science, Vol. 694, pp.724-728, Springer-Verlag, (1993).
- Anisimov N.A., Kovalenko A.A., Postupalsky P.A., Simanchuk A.S.
A Graphical Petri Net Based Editor for Visualization of Distributed and Parallel Systems.
Lecture Notes in Computer Science, Vol. 631, pp. 847-848, Springer-Verlag, 1992.
- Anisimov N.A.
An Algebra of Regular Macronets for Formal Specification of Communication Protocols.
Computers and Artificial Intelligence, Vol. 10, pp.541-560 (1991). ISSN 0232-0274
- Anisimov N.A. A Notion of Entity Based on Petri Nets.
In: Proceedings of the 1991 IFAC Workshop on Discrete Event System Theory and Applications in Manufacturing and Social
Phenomena, pp.142-147, International Academic Publisher (Shenyang, P.R.China, June 25-27, 1991)
- Anisimov N.A.
A Petri Net Entity as a Formal Model for LOTOS, a Specification Language for Distributed and Concurrent Systems.
In: Parallel Computing Technologies, World Scientific, pp. 440-450 (Singapore, 1991).
Conference Presentations
(The following is the list of recent conference presentations)
-
3rd International Conference on Web Information Systems and Technologies
(WEBIST 2007, Barcelona, Spain, March 3-6, 2007)
-
IADIS International Conference WWW/Internet 2006 (Murcia, Spain, October 5 - 8, 2006),
- 32nd Hawaii International Conference on System Sciences, (Hawaii, USA, January 4-8, 1999).
- 1998 IEEE International Conference on Systems, Man, and Cybernetics,
(San Diego, CA, October 11-14, 1998).
- 5th International Workshop "Feature Interactions in Telecommunications and Software Systems",
(Lund, Sweden, September 29-30, 1998).
- International Workshop on Workflow Management: Net-based Concepts, Models, Techniques, and Tools,
(Lisbon, Portugal, June 23, 1998),
- Fourth Pacific Workshop on Distributed Multimedia Systems (DMS'97),
(Vancouver, Canada, July 23-25, 1997)
- International Conference on Information Systems Analysis and Synthesis (ISAS'96),
(Orlando, Florida, USA, July 22-26, 1996)
- First IEEE Annual Conference on Emerging Technologies Applications in Communications (etaCOM'96),
(Portland, OR, USA, May 6-10, 1996)
- First IEEE Aizu International Symposium on Parallel Algorithms / Architecture Synthesis (pAs-95),
(Aizu-Wakamatsu, Japan, March 15-17, 1995).
- IFIP WG 6.1 15 International Symposium On Protocol Specification, Testing and Verification (PSTV-95),
(Warsaw, Poland, June 13-16, 1995)
- 3rd IEEE International Workshop on Modeling, Analysis, and Simulation of Computer and Telecommunication Systems (MASCOTS'95),
(Durham, NC, USA, January 18-20, 1995).
- 1994 IEEE Symposium on Emerging Technologies & Factory Automation (SEIKEN Symposium) – Novel Disciplines for the Next Century (ETFA'94),
(Tokyo, Japan, November 6 - 10, 1994)
- International Workshop on Concurrency and Compositionality
(Project CALIBAN, program ESPRIT), (Zaragosa, Spain, June, 1994).
-
PARLE'93: International Conference "Parallel Architectures and Language Europe", (Munich, Germany, June, 1993).
- International Workshop on Concurrency and Compositionality
(Project CALIBAN, program ESPRIT), (Newcastle upon Tyne, UK, November, 1993).
-
International Conference "Software Engineering of 90s" (Kiev, USSR, May 14-17, 1991).
-
First International Conference “Parallel Computing Technologies (PaCT-91)”, (Novosibirsk, Russia, September 7-11, 1991).
-
IV International Conference on Local Area Networks -- LOCNET’90 (Riga, Latvia, October 9-11, 1990).
- International Workshop and Tutorial on Formal Models of
Concurrent Computation (Telavi, Georgia, USSR, October 2-6, 1989)
Selected Patents
The complete list can be found
here (11 issued, 26 pending)
-
"Method and Apparatus for Integrating Agent Status on Integration Between
Customer Relation Management Systems and a Multiple Channel Communications Centers".
(with Petr Makagon, Herbert Ristock, Andrey Ryabchun)
US Patent No. 7,376,227.
-
"Method and apparatus enabling voice-based management of state and interaction
of a remote knowledge worker in a contact center environment".
(with Petr Makagon, Andrey Ryabchun)
US Patent No. 7,222,301,
US Patent App. No. 20060095568
-
"Method and Apparatus for Extended Management of State and Interaction of a Remote
Knowledge Worker from a Contact Center".
(With Vladimir Deryugin, Patric Giacomini, Petr Makagon, Andrey Ryabchun)
US Patent No.
6,985,943,
7,373,405,
7,565,428,
Patent Application No.: 20080222240,
EP1408678.
-
"Using XML Expressed Primitives for Platform and System-Independent Call Modeling ",
(with Gregory Pogosyants, Dan Kikinis)
US Patent No. 6,985,478,
US Patent App. 20060034262.
-
"Method for Predicting and Managing Call Load by Determining the Optimum Frequency of
Outbound Call Generation During an Out-Bound Calling Campaign From a Call Center"
(with Konstatin Kishinsky, Nikolay Korolev, Gregory Pogossiants,
Yuri Shtivelman, Vadim Zyarko),
US Patent No.
6,449,358,
US Pat. App. 20030043832.
-
"Method and Apparatus for Distributing Computer Integrated Telephony (CTI)
Scripts using Extensible Mark-up Language (XML) for Mixed Platform Distribution and
Third Party Manipulation"
(with Konstantin Kishinski, Gregory Pogosyants, Pavel Postupalski),
US Patent No.
6,286,033.
-
"Method for estimating telephony system-queue
waiting time in an agent level routing environment".
(with Yuri Shtivelman, Gregory Pogossians, Vladimir N. Deryugin, Dmytro G. Balkin,
Luben Gueorguiev Stoilov)
US patent No.:
6,157,655,
6,898,190,
Patent. App. 20050207559.
-
"Telephony Call-Center Scripting by Petri Net Principles and Techniques",
(with Konstantin Kishinsky)
US Patent No. 6,067,357,
US Patent No. 6,178,239,
EP1066581.
Professional Experience
-
1997 to present
Software Architect, Genesys
Telecommunication Labs, Inc. (an Alcatel-Lucent company)
Duties: Research & Development in Computer Telephony Integration (CTI), Internet Telephony (VoIP),
Workforce management,
Reporting, Contact Center Architecture, eServices, etc.
- 1995 to 1997
Consultant, Genesys Telecommunication Labs, Inc., Russian branch.
Duties: Research & Development in Computer Telephony Integration (CTI).
- 1992 to 1997
Head of Laboratory of Computer Networks,
Institute for Automation and Control Processes,
Far East Branch of
the Russian Academy of Sciences.
Duties: Conducting basic and applied research in the areas of theoretical computer
science with
special emphasis in Petri nets and process calculi, Petri Net Tools
(PN3-Tool),
specification and verification of communication protocols.
Developing, installation and maintaining local area networks
(Ethernet, FDDI, WWW, Internet).
- 1994 to 1997
Professor (part time), Far Eastern National University, Vladivostok, Russia
Duties: Lecturing, supervision of B.Sc., M.Sc., and Ph.D. projects.
- 1978 to 1992
Junior, Senior and Leading Research Fellow,
Institute for Automation and Control Processes,
Far East Branch of the USSR Academy of Sciences
Duties: Basic and applied research in formal description techniques, Petri nets,
computer network protocols.
Design and implementation of software for transport level of experimental computer network on IBM 360/370 compatible computers.
Teaching Experience
Recent Invited Lectures
University of Newcastle upon Tyne, United Kingdom, December, 1996
Institute of System Informatics
, Russian Academy of Sciences, Novosibirsk, June, 1996
University of Aizu, Japan, March, 1995
University of Newcastle upon Tyne, United Kingdom, November, 1994
University of Aizu, Japan, November, 1994.
Institute of Control Sciences, the Russian Academy of Sciences, Moscow,
Russia, June 1994
Hildeshime University,
Germany, June, 1993
Aahen University (RWTH Aachen ), Germany, June, 1993
University of Edingburg, United Kingdom, December, 1993
University of Surrey,
Guildford, United Kingdom, December, 1993
University of Newcastle upon Tyne,
United Kingdom, December, 1993
Landis & Gyr, Zug, Switzerland, December, 1992
Swiss Federal Institute of Technology, Zurich,
Switzerland, December, 1992
Hobby
References
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