Curriculum Vitæ

Nikolay A. ANISIMOV


Genesys Telecommunication Labs., Inc.
1255 Treat Blvd., 10th Floor
Walnut Creek
CA 94596
Phone: (925) 550 9730
E-Mail: anisimov@fiztech-usa.net


Personal information

Place of Birth: Blagoveshensk, Russia

Nationality/Citizenship: Russian

Marital Status: Married (two sons);

Languages: English, Russian (native);

U.S. Immigration status: U.S. Permanent resident (Green Card)


Titles, Scientific Degrees and Education


Grants and Awards


Association Membership


Thesis's


Selected Publications

(The following is the list of selected recent papers, the complete list includes over 100 publications )

  1. Nikolay Korolev, Herbert Ristock, Nikolay Anisimov. Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact Center Environment. In Proceedings of the SpringSim '08, Business and Industry Symposium (BIS'08), April 14 -17, 2008, Ottawa, Canada, pp. 249-255, ISBN: 1-56555-319-5
  2. Anisimov N., Galvin B., Ristock H. XML-Based Multimodal Interaction Framework for Contact Center Applications. In Proceedeings of the 16th International World Wide Web Conference ( WWW 2007), Banff, Alberta, Canada, May 8-12, 2007, pp. 1349-1350. ACM Press, ISBN: 978-1-59593-654-7 [ pdf, html on Conference site ]
  3. Anisimov N., Galvin B., Ristock H. XML based Framework for Contact Center Applications. In: Filipe J. et al (Eds). Proceedeings of 3rd International Conference on Web Information Systems and Technologies (WEBIST 2007), Barcelona, Spain, 3-6 March, 2007. Vol. 1, pp.443-450. ISBN: 978-972-8865-77-1.
  4. Anisimov N. et al. Third-party Call Control in H.323 Networks – A Case Study. Lecture Notes in Computer Science, Vol.2094, Springer Verlag, 2001, pp.559-569.
  5. Anisimov N.A., Golenkov E.A., Kharitonov D.P. Compositional Petri Net Approach to the Development of Concurrent and Distributed Systems, Programming and Computer Software. 2001, Vol.27, No.6, pp.309-319. ISSN: 0361-7688.
  6. A.Miloslavsky, V.Antonov, L.Yegoshin, S.Shkrabov, J.Boyle, G.Pogosyants, N.Anisimov. Third-party Call Control in VoIP Networks for Call Center Applications. Proceedings of IEEE Intelligent Network Workshop 2001 (IN'2001), May 6-9, 2001, Boston, MA, USA, pp.161-167. ISBN 0-7803-7047-3.
  7. Anisimov N.A, Kovalenko A.A., Postupalski P.A., Vuong S.T. Application of Compositional Petri Nets and PN3-Tool to the Specification of Distributed Multimedia Objects. In: Advances in Distributed Multimedia Systems. Eds. S.K.Chang et al., 1999, World Scientific (Singapore), pp.99-116.
  8. Anisimov N.A, Kishinski K.P., Miloslavski A. Formal Model, Language and Tool for Design Agent's Scenarios in all Canter Systems. In: Proceedings of the 32nd Hawaii International Conference on System Sciences (HICSS-99), (Hawaii, USA, January 4-8, 1999). IEEE Computer Press.
  9. Anisimov N.A, Miloslavski A., Pogosyants G. Feature Interaction Problem in Computer Telephony Integration Systems. In: Feature Interactions in Telecommunications and Software systems V, K.Kimbler, L.G.Bouma (Eds), IOS Press, 1998, pp.73-77, ISBN 90 5199 431 1
  10. Anisimov N.A., Kovalenko A.A., Tarasov G.V., Inzartsev A.V., Sherbatyuk A. Ph. A Graphical Environment for AUV Mission Programming and Verification. In: Proceedings of the 10th International Symposium on Unmanned Untethered Submersible Technology, pp. 394-405, (New Hampshire, USA, September 7-10, 1997)
  11. Anisimov N.A., Koutny M. On Compositionality and Petri Nets in Protocol Engineering. In: Protocol Specification, Testing and Verification, XV. Chapman & Hall, pp.71-86, 1996.
    Extended and revised version of the paper has been published as Technical Report No.575, Department of Computing Science, University of Newcastle upon Tyne, UK (February, 1997).
  12. Anisimov N.A., Kovalenko A.A., Towards Petri Net Calculi based on Synchronization via Places. In: Proceedings of the First IEEE Aizu International Symposium on Parallel Algorithms / Architecture Synthesis (pAs'95), pp.264-270, IEEE Computer Society Press (Aizu-Wakamatsu, Japan, March 15-17, 1995).
  13. Semenov, A., Yakovlev A. and Anisimov, N.A. Specification and Verification of a Self-Timed Token Ring Protocol. Technical Report No.516, 1995, Dept. of Computing Science, University of Newcastle upon Tyne, UK.
  14. Anisimov N.A., Kovalenko A.A., Postupalsky P.A. PN3-Editor: Compositional Petri Net Editor for Protocol Specification. In: Proc. of the 3rd IEEE International Workshop on Modeling, Analysis, and Simulation of Computer and Telecommunication Systems (MASCOTS'95), pp.325-328, IEEE Computer Society Press (Durham, NC, January 18--20, 1995)
  15. Anisimov N.A., Kovalenko A.A., Postupalsky P.A. Compositional Petri Net Environment. In: Proceedings of the 1994 IEEE Symposium on Emerging Technologies & Factory Automation (SEIKEN Symposium) – Novel Disciplines for the Next Century (ETFA'94), pp.420-427 (Tokyo, November 6 - 10, 1994)
  16. Anisimov N.A. A Disabling of Event Structures. In: Lecture Notes in Computer Science, Vol. 694, pp.724-728, Springer-Verlag, (1993).
  17. Anisimov N.A., Kovalenko A.A., Postupalsky P.A., Simanchuk A.S. A Graphical Petri Net Based Editor for Visualization of Distributed and Parallel Systems. Lecture Notes in Computer Science, Vol. 631, pp. 847-848, Springer-Verlag, 1992.
  18. Anisimov N.A. An Algebra of Regular Macronets for Formal Specification of Communication Protocols. Computers and Artificial Intelligence, Vol. 10, pp.541-560 (1991). ISSN 0232-0274
  19. Anisimov N.A. A Notion of Entity Based on Petri Nets. In: Proceedings of the 1991 IFAC Workshop on Discrete Event System Theory and Applications in Manufacturing and Social Phenomena, pp.142-147, International Academic Publisher (Shenyang, P.R.China, June 25-27, 1991)
  20. Anisimov N.A. A Petri Net Entity as a Formal Model for LOTOS, a Specification Language for Distributed and Concurrent Systems. In: Parallel Computing Technologies, World Scientific, pp. 440-450 (Singapore, 1991).

Conference Presentations

(The following is the list of recent conference presentations)

  1. 3rd International Conference on Web Information Systems and Technologies (WEBIST 2007, Barcelona, Spain, March 3-6, 2007)
  2. IADIS International Conference WWW/Internet 2006 (Murcia, Spain, October 5 - 8, 2006),
  3. 32nd Hawaii International Conference on System Sciences, (Hawaii, USA, January 4-8, 1999).
  4. 1998 IEEE International Conference on Systems, Man, and Cybernetics, (San Diego, CA, October 11-14, 1998).
  5. 5th International Workshop "Feature Interactions in Telecommunications and Software Systems", (Lund, Sweden, September 29-30, 1998).
  6. International Workshop on Workflow Management: Net-based Concepts, Models, Techniques, and Tools, (Lisbon, Portugal, June 23, 1998),
  7. Fourth Pacific Workshop on Distributed Multimedia Systems (DMS'97), (Vancouver, Canada, July 23-25, 1997)
  8. International Conference on Information Systems Analysis and Synthesis (ISAS'96), (Orlando, Florida, USA, July 22-26, 1996)
  9. First IEEE Annual Conference on Emerging Technologies Applications in Communications (etaCOM'96), (Portland, OR, USA, May 6-10, 1996)
  10. First IEEE Aizu International Symposium on Parallel Algorithms / Architecture Synthesis (pAs-95), (Aizu-Wakamatsu, Japan, March 15-17, 1995).
  11. IFIP WG 6.1 15 International Symposium On Protocol Specification, Testing and Verification (PSTV-95), (Warsaw, Poland, June 13-16, 1995)
  12. 3rd IEEE International Workshop on Modeling, Analysis, and Simulation of Computer and Telecommunication Systems (MASCOTS'95), (Durham, NC, USA, January 18-20, 1995).
  13. 1994 IEEE Symposium on Emerging Technologies & Factory Automation (SEIKEN Symposium) – Novel Disciplines for the Next Century (ETFA'94), (Tokyo, Japan, November 6 - 10, 1994)
  14. International Workshop on Concurrency and Compositionality (Project CALIBAN, program ESPRIT), (Zaragosa, Spain, June, 1994).
  15. PARLE'93: International Conference "Parallel Architectures and Language Europe", (Munich, Germany, June, 1993).
  16. International Workshop on Concurrency and Compositionality (Project CALIBAN, program ESPRIT), (Newcastle upon Tyne, UK, November, 1993).
  17. International Conference "Software Engineering of 90s" (Kiev, USSR, May 14-17, 1991).
  18. First International Conference “Parallel Computing Technologies (PaCT-91)”, (Novosibirsk, Russia, September 7-11, 1991).
  19. IV International Conference on Local Area Networks -- LOCNET’90 (Riga, Latvia, October 9-11, 1990).
  20. International Workshop and Tutorial on Formal Models of Concurrent Computation (Telavi, Georgia, USSR, October 2-6, 1989)

Selected Patents

The complete list can be found here (11 issued, 26 pending)

All patents were prepared within Genesys Telecommunication Labs., Inc.

  1. "Method and Apparatus for Integrating Agent Status on Integration Between Customer Relation Management Systems and a Multiple Channel Communications Centers".
    (with Petr Makagon, Herbert Ristock, Andrey Ryabchun)
    US Patent No. 7,376,227.
  2. "Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment".
    (with Petr Makagon, Andrey Ryabchun)
    US Patent No. 7,222,301, US Patent App. No. 20060095568
  3. "Method and Apparatus for Extended Management of State and Interaction of a Remote Knowledge Worker from a Contact Center".
    (With Vladimir Deryugin, Patric Giacomini, Petr Makagon, Andrey Ryabchun)
    US Patent No. 6,985,943, 7,373,405, 7,565,428, Patent Application No.: 20080222240, EP1408678.
  4. "Using XML Expressed Primitives for Platform and System-Independent Call Modeling ",
    (with Gregory Pogosyants, Dan Kikinis)
    US Patent No. 6,985,478, US Patent App. 20060034262.
  5. "Method for Predicting and Managing Call Load by Determining the Optimum Frequency of Outbound Call Generation During an Out-Bound Calling Campaign From a Call Center"
    (with Konstatin Kishinsky, Nikolay Korolev, Gregory Pogossiants, Yuri Shtivelman, Vadim Zyarko),
    US Patent No. 6,449,358, US Pat. App. 20030043832.
  6. "Method and Apparatus for Distributing Computer Integrated Telephony (CTI) Scripts using Extensible Mark-up Language (XML) for Mixed Platform Distribution and Third Party Manipulation"
    (with Konstantin Kishinski, Gregory Pogosyants, Pavel Postupalski),
    US Patent No. 6,286,033.
  7. "Method for estimating telephony system-queue waiting time in an agent level routing environment".
    (with Yuri Shtivelman, Gregory Pogossians, Vladimir N. Deryugin, Dmytro G. Balkin, Luben Gueorguiev Stoilov)
    US patent No.: 6,157,655, 6,898,190, Patent. App. 20050207559.
  8. "Telephony Call-Center Scripting by Petri Net Principles and Techniques",
    (with Konstantin Kishinsky)
    US Patent No. 6,067,357, US Patent No. 6,178,239, EP1066581.


Professional Experience


Teaching Experience


Recent Invited Lectures

  • University of Newcastle upon Tyne, United Kingdom, December, 1996
  • Institute of System Informatics , Russian Academy of Sciences, Novosibirsk, June, 1996
  • University of Aizu, Japan, March, 1995
  • University of Newcastle upon Tyne, United Kingdom, November, 1994
  • University of Aizu, Japan, November, 1994.
  • Institute of Control Sciences, the Russian Academy of Sciences, Moscow, Russia, June 1994
  • Hildeshime University, Germany, June, 1993
  • Aahen University (RWTH Aachen ), Germany, June, 1993
  • University of Edingburg, United Kingdom, December, 1993
  • University of Surrey, Guildford, United Kingdom, December, 1993
  • University of Newcastle upon Tyne, United Kingdom, December, 1993
  • Landis & Gyr, Zug, Switzerland, December, 1992
  • Swiss Federal Institute of Technology, Zurich, Switzerland, December, 1992

    Hobby

    • Chess

    References

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